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    • Shipping | Fly Coast Outfitters

    Shipping Policy | Fly Coast Outfitters

     

    Order processing times

    Orders are processed within 2-3 business days. During seasonal times such as Thanksgiving, Christmas, and Black Friday, order processing can take up 5 business days. We appreciate your patience while we prepare your order. 

    Shipping times

    We ship from our warehouses located in the United States. We currently ship to both the United States and Canada with plans to expand to new countries in early 2025!

    • Orders shipping within the United States will arrive within 3-5 business days (not including processing time).
    • Orders shipping internationally to Canada will arrive within 7-10 business days (not including processing time).


    Shipping costs

    • Orders shipping to an address in the United States with an order value of $50.00 or less before taxes, have a flat rate of $8.23
    • Orders shipping to an address in the United States with an order value of $50.00 or more before taxes, have free shipping.
    • Orders shipping to an address in Canada are offered USPS and UPS shipping rates which are calculated at checkout based on the size and total weight of products in your order. 

     Returns, exchanges, cancellations

    Full refunds and exchanges are offered for regular priced merchandise within 30 days of purchase from online portals, or within 30 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase. For all returns or exchanges:

    • Items must not be washed, worn or damaged.
    • All original tags must be attached.
    • You must present a valid receipt.

    Sale and discount items are not eligible for returns or exchanges. 

    If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please email us at info@flycoastoutfitters.com so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund. You are responsible for paying your own shipping costs.

    We provide real time tracking information on all of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at  info@flycoastoutfitters.com. Once we process your return, we will send you an e-mail with instructions on how to return your item(s).

    We can not be responsible for lost our stolen items while in the shipping carriers possession. Please let us know if you don't receive your items within 24 hours of the slated delivery date.